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iGuide Help Center
Getting Started with iGuide
PLANIX Pro

PLANIX Pro

What is the PLANIX Pro Camera?
How to Connect to the PLANIX Pro Camera
How to Use the PLANIX Pro Camera
How to Upload Projects with the PLANIX Pro
PLANIX Pro Camera HDR Settings
How to Update the PLANIX Pro's Firmware
Theta Z1 Firmware Update Process
PLANIX Pro Troubleshooting
PLANIX Pro Compass Calibration

Getting Started

How to Set Up Your iGuide Account
Your First Scan
How to Edit Your iGuide Default Settings
How to Upload and Publish an iGuide
Setting Up Your ION Directory Profile

Product Documentation

What is the R1 Camera?
What is the PLANIX Pro Camera?
How to Download the PLANIX App
How to Use Survey
What is the iGuide Portal?

Training & Support

Advanced iGuide Capture Techniques
How to Use the R1 Camera
R1 Camera Settings
What is Included in a Published iGuide?
Understanding Key iGuide 3D Tour Tools

Account & Billing

iGuide Portal
Account & Settings Information on the iGuide Portal
Understanding Billing Information in Your iGuide Dashboard
iGuide Pricing Guide for Canada
iGuide Pricing for Australia
iGuide Pricing Outside of Canada for Imperial Measurements (USD)

Marketing & Resources

Using iGuide for Real Estate
Using iGuide for Architecture & Remodel
Insurance & Restoration with iGuide
Facility Management with iGuide
How to Add Branding with the iGuide Portal

Policies & Procedures

Understanding iGuide Measurements and Drafting Standards
Doors and Windows Summary CSV (Beta) & Enhanced Room Data CSV
Packages and Add-ons
iGuide Delivery Time Estimates
Integrating and Embedding Your iGuide

Support hours: Monday to Friday 8am to 6:30pm - Saturday 8:30am to 5pm ET (Except for holidays, view holiday schedule)

Call us: 1-855-505-1723

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