Overview
This article will focus on connecting to the R1 camera system, and provide step-by-step instructions.
Before You Begin
- Make sure you have the PLANIX App installed on your smart device.
- Make sure the R1 is fully charged before use.
Steps
QR Code Connection Method
Step 1: Open the iGUIDE PLANIX App on your smart device
Step 2: Press the "+ New Device" button on the top right of the screen in the "Devices" section
Step 3: Power on the R1 camera
- On the app you will be prompted to turn on the R1 Camera.
- Press and hold the power button for 3 seconds.
- It may take 20 seconds for the camera unit to start up.
- Once the QR code appears on the camera's screen the unit is ready to connect, and you can press "next" on the app.
Step 4: Hold up the smart device to the QR code and scan the code
Step 5: You will see a prompt appear stating Searching for Device. This shouldn't take long, and you will then be prompted to Connect to device - select Connect.
Step 6:Once successfully connected, the QR code on the R1 camera screen will disappear, and the app will display a Connected” message. You are now connected to your R1 camera.
Manual Connection Method
Step 1: Open the iGUIDE PLANIX App on your smart device
Step 2: Press the "+ New Device" button on the top right of the screen in the "Devices" section
Step 3: Power on the R1 camera
- On the app you will be prompted to turn on the R1 Camera.
- Press and hold the power button for 3 seconds.
- It may take 20 seconds for the camera unit to start up.
- Once the QR code appears on the camera's screen the unit is ready to connect and can press "next" on the app.
Step 4: Press "Manual Connection" and open up your smart device's Wi-Fi settings
Step 5: Look for your camera's Wi-Fi in available networks and attempt to connect to it
- The Wi-Fi name will look something like "PLANIX-0E5A5570.osc".
Step 6: Enter in the password for the camera's Wi-Fi
- The password for the Wi-Fi is on the bottom label of your device.
Step 7: Once connected to the Wi-Fi return back to the PLANIX App and you will automatically connect to your camera.
Step 8: When you see the "Connected!" window, you are officially connected to your camera and ready to start your scans!
Troubleshooting
Issue: What should I do if the PLANIX App asks for permission to access my smart device's camera when trying to connect?
Solution: In order to use the app properly you will need to accept the use of the smart device's camera, especially if trying to connect via the QR code.
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