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How to Transfer R1 Data to a Computer

Updated

Overview

Transferring R1 project data from a smart device to a computer lets you back up your work, open projects in Stitch or prepare them for updates. The right method depends on your device and computer pairing — iOS to MacBook, iOS to Windows, Android to Windows, or Android to MacBook.

This guide covers each combination step by step, plus quick troubleshooting if Stitch can't open the project or the PLANIX folder isn't visible.

Before You Begin

  1. Have your smart device with the captured project, any required cables, a stable Wi-Fi network and the relevant transfer apps ready
  2. Confirm all scans for the project are complete before starting the transfer

IOS Device to MacBook (Airdrop)

  1. Open the Files app on your iPhone
  2. Navigate to the PLANIX folder
  3. Tap and hold the project folder you want to transfer
  4. Select Compress to create a ZIP file
  5. Tap and hold the new compressed file and choose Share
  6. Select AirDrop, then choose your MacBook (make sure AirDrop is enabled)
  7. Accept the incoming transfer on your MacBook to finish.

iOS Device to MacBook (USB Cable)

  1. Connect your Apple device to the MacBook using a USB cable and tap Trust when prompted
  2. Open Finder on the MacBook and select your device in the sidebar
  3. Click the Files tab and expand the PLANIX dropdown to view your projects
  4. Click and drag the project folder onto your desktop to copy it across
  5. The project is transferred once it appears on your desktop.

Android to Windows PC

  1. Power off the camera, then connect your Android device to the PC with a USB cable and unlock it
  2. Open File Explorer (Start menu or Win + E) and select your Android device under This PC
  3. Open Internal Storage or Documents and locate the PLANIX folder
  4. Right-click the project folder and choose Copy (or Ctrl + C)
  5. Navigate to your destination on the PC and paste with right-click Paste or Ctrl + V. 

Android to MacBook

  1. Install OpenMTP on your Mac
  2. Connect your Android device via USB and unlock it
  3. Launch OpenMTP and allow data access
  4. In the right panel, navigate to Documents/PLANIX
  5. Drag the project folder to your Mac destination on the left panel.

iOS to Windows PC

  1. Connect your iOS device to the PC with a USB cable and unlock it
  2. Install and open the Apple Devices app
  3. Select Files in the sidebar, then open the PLANIX folder 
  4. Select the project folder and click Save
  5. Choose or create a destination folder, then click Select Folder

Troubleshooting

Issue: Transferred project wont open in Stitch? 
Solution: Make sure to transfer the entire project file from your smart device to your computer, and not just the separate files. 

Issue: I am not seeing the PLANIX Folder within my files?
Solution: Ensure your smart device is unlocked and you allow access to the device. 

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