Overview
This article is focused on troubleshooting common issues that may occur while using Stitch, including scan alignment errors and overlapping scans. These tips will help ensure your iGUIDE projects are processed smoothly and accurately.
In This Article
Scan Alignment Errors
Scan alignment issues can result in distorted floor plans, misaligned panoramas, or export errors. These typically occur when scans are not properly positioned or rotated in Stitch.
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Troubleshooting Steps:
- Use the Arrange All Scans feature to auto-align scans.
- Manually adjust any misaligned scans using the floor plan view.
- Look for visual cues in the laser data such as straight walls or corners to guide alignment.
- Ensure scans were captured with a clear line of sight between positions.
Tip: Perform alignment early in your workflow to avoid issues during pano placement or export.
Overlapping Scans
Overlapping scans occur when two or more scans are placed too close together—less than 50 cm (19.7 inches)—which can prevent your project from exporting.
Troubleshooting Steps:
- Open the floor plan view in Stitch to identify overlapping scans (these will be flagged).
- Move one or more scans to increase spacing between them.
- If repositioning isn’t necessary, disable one of the overlapping scans to resolve the conflict.
- Best Practice: Maintain a minimum distance of 50 cm between scan positions during capture.
Frequently Asked Questions
Q: What happens if I skip alignment?
A: You may encounter misaligned floor plans, pano placement issues, and export errors.
Q: Why does my floor plan look distorted?
A: This is often due to misaligned or overlapping scans. Check the laser data and adjust accordingly.
Q: Can I disable scans without deleting them?
A: Yes. Disabling a scan will remove it from the export process, and final 3D tour without deleting the data.
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