What is the iGUIDE Portal?

Overview

This section is a quick overview of what the iGUIDE portal is, and what it is like logging into the portal the first time.

Logging into the iGUIDE Portal for the First Time

To upload iGUIDEs, you must activate your account using the invitation sent to the email address used to purchase your camera.If you skip this step or use a different email, you won’t have the necessary permissions to create iGUIDEs.

There are two ways to get access to an iGUIDE Portal account:

Invited:
- If you purchased a camera, or you were invited as a sub-account, or you were invited as an editor you will receive an email asking you to confirm your account. To set this up click on the link of the invitation email, set up a password, and then you will be logged into the iGUIDE portal.
Account Creation:
- The second way to create an account is to simply go to the login screen for the iGUIDE portal, and select "Create Account". From here you will need to supply your name, email, and a password for your account, and then you will receive an email to validate your account.
- Once validated you will be able to log into the portal, however without a camera attached to your account (either by being the manager of the camera, being an editor for the camera owner, or a sub-account for a camera owner) you will not be able to create iGUIDEs.

The iGUIDE portal is a website that is used to store the database of all iGUIDEs. In order to access this portal you will need an account. Once you have an account there are several key functions of the iGUIDE Portal.

+ Create iGUIDE

This section located at the top of the iGUIDE portal is where you can create new iGUIDEs when uploading projects through Stitch on the computer.

My iGUIDEs

This section is where you will find all your current iGUIDEs that are published, or currently being worked on to be published. From here you will be able to view, edit, and customize each iGUIDE even after they have been published.

My iGUIDEs Search Filters

Type and Status

Type: Type will allow you to filter your iGUIDE list by the type of iGUIDE, this includes All, Standard, Premium, Photos-Only, Radix and Instant Sketch (If you are in the United States, you can also select Instant).

Status: Status will allow you to filter specifically by an iGUIDE’s current status, this includes All, Published, Processing and Missing Stitch Data.

Visual Indicators & other changes

Wthis page, you will now also see status indicators within the iGUIDE frame. See below for the listed changes and Figure 2 for visual reference.

Added “Missing Stitch Data” tag: Your iGUIDE does not yet have Stitch Data uploaded.
Added “Processing” tag to indicate that your Stitch Data has been successfully uploaded.
Added “Red Border” on iGUIDEs with missing Stitch Data to help draw your attention to iGUIDES which may still require action.
Changed “Drafted” to “Published” to align with current terminology.
Added a “Lock” symbol to indicate a locked iGUIDE View.

Dashboard

This section will be where you can create sub-accounts, update your business details, view your billing details and invoices, and also view the cost calculator which you can use to get an estimate of how much a project will cost before uploading it to the portal.

Support

This section is where you will find useful information on the different iGUIDE packages and add-ons, their costs, links to our training and support pages, and our product update notes.

iGUIDE Portal Security: Essentials vs Enterprise

iGUIDE Enterprise Portal: [Vault]

Frequently Asked Questions

Q: What should I do if I forgot my password to the iGUIDE portal?
A: On the login screen press on the link at the bottom of the page that says "Reset Password" to have an email sent to you that will contain a link to submit a new password for the account.

What is the iGUIDE Portal?

Overview

In This Article

Logging into the iGUIDE Portal for the First Time