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Notice: The iGUIDE Product Support team will be unavailable January 17 and 18 due to scheduled maintenance.

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  1. iGUIDE Help Center
  2. Capturing & Processing Your iGUIDE
  3. PLANIX App and Survey

PLANIX App and Survey

  • PLANIX App
  • Survey
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iGUIDE Help Center Help Center home page

Getting Started

  • How to Set Up Your iGUIDE Account
  • Your First Scan
  • How to Edit Your iGUIDE Default Settings
  • How to Upload and Publish an iGUIDE
  • Setting Up Your ION Directory Profile

Product Documentation

  • What is the R1 Camera?
  • What is the PLANIX Pro Camera?
  • How to Download the PLANIX App
  • How to Use Survey
  • What is the iGUIDE Portal?

Training & Support

  • Advanced iGUIDE Capture Techniques
  • How to Use the R1 Camera
  • R1 Camera Settings
  • What is Included in a Published iGUIDE?
  • Understanding Key iGUIDE 3D Tour Tools

Account & Billing

  • iGUIDE Portal
  • Account & Settings Information on the iGUIDE Portal
  • Understanding Billing Information in Your iGUIDE Dashboard
  • iGUIDE Pricing Guide for Canada
  • iGUIDE Pricing Outside of Canada for Imperial Measurements (USD)

Marketing & Resources

  • Using iGUIDE for Real Estate
  • Using iGUIDE for Architecture & Remodel
  • Insurance & Restoration with iGUIDE
  • Facility Management with iGUIDE
  • How to Add Branding with the iGUIDE Portal

Policies & Procedures

  • Understanding iGUIDE Measurements and Drafting Standards
  • Doors and Windows Summary CSV (Beta) & Enhanced Room Data CSV
  • Packages and Add-ons
  • iGUIDE Delivery Time Estimates
  • Integrating and Embedding Your iGUIDE

Support hours: Monday to Friday 8am to 6:30pm - Saturday 8:30am to 5pm ET (Except for holidays, view holiday schedule)

Call us: 1-855-505-1723

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