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Your First Scan

Updated

Overview

Capturing your first property with iGUIDE involves a few core steps: walking the site, setting up your camera and tripod, connecting the camera to your smart device through the PLANIX App, and scanning each room and floor in sequence. 

This guide covers the essentials you need to scan accurately and efficiently — from equipment setup to in-app workflow — so you can confidently complete your first project.

In This Article

Initial Site Walkthrough

Getting Ready to Capture

Setting Up the Camera and Tripod 

  1. Level the tripod's ball head mount
  2. Attach the quick-release (QR) plate to the PLANIX camera, then secure it to the ball head
  3. Set the lens height to 4.5 ft (130–140 cm) for optimal accuracy 
  4. Adjust height only to clear obstacles or improve lidar coverage — verify in Survey
  5. Return to 4.5 ft after each adjustment for consistency.

Connecting the Camera to Your Smart Device 

PLANIX R1

1. Download the App 

  • Get the iGUIDE PLANIX App (iOS/Android) and finish onboarding
  • Allow local network access

2. Add a New Device 

  • Tap “New Device” in the top-right corner
  • Grant location access when prompted

3. Power On the PLANIX R1 

  • Press and hold the power button for 3 seconds. 
  • Wait ~20 seconds for the lidar to start spinning. 

4. Scan the QR Code 

  • Tap “Next” and scan the QR code on the PLANIX R1 screen. 
  • The app will request camera access. 

5. Join the Wi-Fi Network 

  • When prompted, connect to the PLANIX Wi-Fi (ends in .OSC). 
  • Once connected, you're ready to scan. 

PLANIX Pro

1. Download the App 

2. Add a New Device 

  • Tap “New Device” in the top-right corner.
  • Allow location access and tap “Turn On Camera.” 

3. Power On the PLANIX Pro 

  • Press and hold the power button for 3 seconds.
  • Wait ~20 seconds until the lidar spins. 

4. Scan the QR Code or Connect Manually 

  • If available, scan the QR code in your Quick Start Guide.
  • If not, Connect Manually
  • Tap “Open Settings” and go to Wi-Fi.
  • Select the camera network (e.g., planix-XXXXXX).
  • Enter the Wi-Fi password (on the camera’s base label).
  • Return to the app to continue. 

Using the PLANIX App 

Create a New Project  

  1. Open the app and from the "Devices" list click on your camera

  2. A new Project will open

  3. Enter the property name and details

Scan

  1. From the hamburger menu, tap Survey, then the center capture button 
  2. The camera collects panoramic data; each scan point appears on screen

Add a New Floor 

  1. At a new level, click the hamburger menu, tap Floor

  2. Name it (e.g., "Second Floor", "Basement")

  3. Continue scanning. Repeat per level.

Important Notes

  1. Tripod height: Always return to 4.5 ft (130–140 cm) after adjustments
  2. Lidar check: Use Survey view to confirm lidar reads walls correctly, especially near large furniture or open spaces
  3. Wi-Fi required: The app must stay connected to the camera's Wi-Fi
  4. Permissions: Local network (device), Location (Wi-Fi setup), Camera (QR scanning)
  5. Manual floor creation: New floors must be named manually before scanning — there is no auto-detection

Frequently Asked Questions

Q: Do I need internet access to scan a property?
A: No. The PLANIX connects to your device via local Wi-Fi. No internet is required during scanning. Internet connection is required for uploading to the portal. 

Q: Can I adjust tripod height during scanning?
A: Yes, but only for obstacle avoidance or tight spaces. Return to the standard height afterward for consistency.

Q: What happens if I scan out of order or miss a room?
A: You can return and scan the missed area. Just ensure good line of sight with existing scan points for accurate alignment.

Q: Can I scan multiple floors in one project?
A: Yes. Tap Floor in the app, name the new level, and continue scanning.

Q: Are all devices compatible with the PLANIX App?
A: The app supports most iOS and Android devices. Ensure your OS is up-to-date for best results.

 

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