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Your First Scan

Updated

Overview

Learn how to complete your first scan using the iGUIDE system. This article walks you through the essential steps, from setting up your camera to scanning with the PLANIX App—so you can capture a property accurately and efficiently. 

In This Article

Setting Up the Camera and Tripod 

  • Start by setting up your tripod and leveling the ball head mount. Attach the quick-release (QR) plate to the PLANIX camera, then secure the QR plate to the tripod’s ball head.
  • Adjust the tripod height so that the PLANIX camera lens is approximately 4.5 ft (130–140 cm) from the floor. This height provides optimal measurement accuracy and delivers a consistent virtual walkthrough experience.
  • When needed, adjust the tripod height to avoid obstacles and ensure the lidar properly interacts with surrounding walls—verify scan quality in Survey as you go. For consistency, return the tripod to the default height (4.5 ft) after making any adjustments. 

 

Connecting the Camera to Your Smart Device 

PLANIX R1

1. Download the App 

2. Add a New Device 

  • Tap “New Device” in the top-right corner.
  • Grant location access when prompted.
  • Tap “Turn On Camera.” 

3. Power On the PLANIX R1 

  • Press and hold the power button for 3 seconds.
  • Wait ~20 seconds for the lidar to start spinning. 

4. Scan the QR Code 

  • Tap “Next” and scan the QR code on the PLANIX R1 screen.
  • The app will request camera access. 

5. Join the Wi-Fi Network 

  • When prompted, connect to the PLANIX Wi-Fi (ends in .OSC).
  • Once connected, you're ready to scan. 

PLANIX Pro

1. Download the App 

2. Add a New Device 

  • Tap “New Device” in the top-right corner.
  • Allow location access and tap “Turn On Camera.” 

3. Power On the PLANIX Pro 

  • Press and hold the power button for 3 seconds.
  • Wait ~20 seconds until the lidar spins. 

4. Scan the QR Code or Connect Manually 

  • If available, scan the QR code in your Quick Start Guide.
  • If not, Connect Manually
  • Tap “Open Settings” and go to Wi-Fi.
  • Select the camera network (e.g., planix-XXXXXX).
  • Enter the Wi-Fi password (on the camera’s base label).
  • Return to the app to continue. 

Using the PLANIX App 

Creating a New Project in the PLANIX App  

Open the PLANIX app and tap New Project. 

  • Enter the property name and details—this creates a workspace for all scans of the property.

How to Scan in the PLANIX APP 

With your project open: 

  • Tap Survey, then the center capture button.
  • The camera will rotate and collect panoramic data.
  • Each scan point will appear on the screen after it is captured. 

Creating New Floors in Survey 

At a new level: 

  • Tap Floor in the PLANIX app.
  • Name the floor (e.g., “Second Floor” or “Basement”).
  • Continue scanning as usual. Repeat for each level. 

Important Notes

  • Tripod Height Consistency: Always return the tripod to the default height of 4.5 ft (130–140 cm) after adjusting for obstacles to maintain scan consistency and measurement accuracy.
  • Lidar Verification: Use the Survey view to ensure lidar data properly interacts with nearby walls. This is especially important when scanning near large furniture or open spaces.
  • Wi-Fi Connection Required: The iGUIDE PLANIX App requires a Wi-Fi connection to the PLANIX camera
  • Permissions Required: The app will request access to your:
    • Local network (for device connection)
    • Location (for Wi-Fi setup)
    • Camera (for QR code scanning)
  • No Auto Floor Detection: You must manually create and name each new floor level in the Survey app before scanning that level. 

Frequently Asked Questions

Q: Do I need internet access to scan a property?
A: No. The PLANIX connects to your device via local Wi-Fi. No internet is required during scanning. Internet connection is required for uploading to the portal. 

Q: Can I adjust tripod height during scanning?
A: Yes, but only for obstacle avoidance or tight spaces. Return to the standard height afterward for consistency.

Q: What happens if I scan out of order or miss a room?
A: You can return and scan the missed area. Just ensure good line of sight with existing scan points for accurate alignment.

Q: Can I scan multiple floors in one project?
A: Yes. Tap Floor in the app, name the new level, and continue scanning.

Q: Are all devices compatible with the PLANIX App?
A: The app supports most iOS and Android devices. Ensure your OS is up-to-date for best results.

 

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