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iGUIDE for Insurance and Restoration Professionals

Updated

Overview

iGUIDE helps insurance adjusters and restoration professionals document properties quickly and accurately using lidar scanning technology. It combines precise floor plans, measurements, and immersive virtual walkthroughs, allowing teams to capture damage details on-site and share them with stakeholders in minutes.

This system provides a fast and shareable record of a property's condition, helping claims teams and contractors coordinate repairs, reduce site visits, and streamline communication throughout the restoration process.

In This Article

Key Use Cases

A brief look at how insurance and restoration teams apply iGUIDE in the field:

  1. Insurance claims — capture a 3,000 sq ft property in 15 minutes to document damage
  2. Restoration projects — share virtual walkthroughs with contractors and clients to coordinate repairs
  3. Real-time tagging — add photos and notes on-site to highlight damage and reduce post-processing
  4. Remote collaboration — share digital twins with stakeholders to eliminate unnecessary site visits

Recommended Packages and Add-ons

The following packages and add-ons are recommended for insurance and restoration workflows:

  1. iGUIDE Radix
  2. iGUIDE Standard
  3. iGUIDE Premium
  4. iGUIDE Standard Sketch
  5. iGUIDE Premium Sketch
  6. iGUIDE Instant Sketch
  7. Xactimate ESX Add-on

Important Notes

Key details to keep in mind when using iGUIDE for documentation:

  1. The Default View uses a unique URL that does not include the property address
  2. The Default View is not indexed by search engines, so address-based searches will not surface the 3D tour link
  3. The Default View is not discoverable on the iGUIDE Map
  4. The Default View will be set to "Protected" once published
  5. RMS is the measurement standard for Canada and other regions
  6. ANSI is the measurement standard for the United States
  7. iGUIDE reports are available within minutes for AI-drafted properties or by the next business day for larger buildings, depending on size, complexity, and package
  8. The iGUIDE camera system is required
  9. Real-Time Tagging must be completed during capture to avoid missing details

Frequently Asked Questions

Q: How fast can I get a published iGUIDE? 
A: AI-drafted reports are delivered in minutes; larger projects take up to one business day. Dependent on property size, complexity and package ordered

Q: Can I tag details during capture?  
A: Yes, Real-Time Tagging allows you to add images and descriptions on-site. 

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