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Customizing the 3D Tour From the iGUIDE Portal

Updated

Overview

The iGUIDE Portal allows you to fully customize the 3D tour after publishing. From the Edit Default View page, you can replace pano images, set the initial floor, pano, and viewing angle, adjust the compass orientation, and toggle individual panos on or off.

These tools help refine the visitor experience, remove unwanted content, and ensure the tour accurately reflects the property's layout and orientation.

In This Article 

How to Replace a Pano Image

Pano image replacement is only available after the iGUIDE is published. Common reasons to replace a pano include removing personal or sensitive information, or eliminating people, pets, or visible equipment like the tripod.

  1. Log in to the iGUIDE Portal
  2. Go to the My iGUIDEs section
  3. Click the blue Edit button on the iGUIDE View you want to modify
  4. On the left-hand side, under Operator Actions, click Replace Pano Images
  5. In the preview, select the green or red dot representing the pano to edit and confirm it in the preview to the right
  6. Scroll down and click the Download icon in the middle of the image (keep a backup copy)
  7. Edit the pano in your preferred software using the sRGB color profile, a 2:1 width-to-height ratio, and the correct resolution (7200x3600 px and 10MB for PLANIX, 11008x5504 for R1)
  8. Drag and drop or browse to upload the edited image under the Uploaded Images heading
  9. Confirm the upload and click the blue Save button
  10. Double-check the images and click the blue Submit button

If the pano does not update, clear your browser's cache and refresh.

  • IMPORTANT: sRGB colour profile is required for iGUIDE panos. The ratio for the image should remain at 2:1 (width to height) with a resolution of 7200x3600 pixels and 10Mb file size for a PLANIX system and 11008x5504 for the R1 system. 

 

How to Set the Initial Floor

  1. Log in to the iGUIDE Portal and find the relevant iGUIDE 
  2. On the left, click Edit Default View 
  3. Click the blue Edit button in the top-right corner 
  4. Scroll down to the Editor section and select the desired starting floor 
  5. Under Preview, check the box next to Start iGUIDE with the current floor 
  6. Click the blue Save button to apply the change

How to Set the Initial Pano

  1. Log in to the iGUIDE Portal and locate the iGUIDE
  2. Click the blue Edit button
  3. Scroll down to the Preview section and select the pano (green circle) you want as the starting view
  4. Click the black Actions button above the tour and select Set Initial Pano
  5. Click the blue Save button—the 3D Tour will flick back to the new starting pano

If the change does not appear, clear your browser cache

How to Set a Pano's Initial Angle

  1. Select the pano you want to edit and rotate the scan to your desired angle
  2. Click Set Initial Angle
  3. Click the blue Save button at the bottom to apply the change
  4. If the angle does not update, clear your browser cache.

How to Change the Compass Angle 

  1. Log in to the iGUIDE Portal and find the iGUIDE 
  2. Click the blue Edit button 
  3. Locate the Compass Angle field and enter the value in degrees (e.g. 0° for North, 180° for South) 
  4. Scroll down and click the blue Save buttonn.  

Notes on the compass angle:

  1. The compass angle must be changed on each floor independently
  2. Left side directions take a positive value (e.g. 90 for West); right side directions take a negative value (e.g. -90 for East)
  3. The compass needle rotates counterclockwise as the angle increases
  4. Reference points: North = 0°, West = 90°, South = 180°, East = 270° (or -90°)

Why the compass angle may not be perfectly accurate

The PLANIX camera sytem has a built-in compass, but like all compasses, it can be affected by the environment - particularly indoors. While sensor fusion is used to improve accuracy, the reading is still subject to magnetic interference.

Inside buildings, several things can pull a compass off course:

  • Metal structures: Steel beams, rebar in concrete, metal door frames, and appliances create local magnetic fields that can overpower Earth's weak field.
  • Electronics: Speakers, refrigerators, microwaves, and anything with motors or magnets generate their own magnetic interference.
  • Wiring: Electrical currents running through walls produce small magnetic fields that can affect the reading.

The closer the camera is to these sources, the greater the potential error. Near a refrigerator or steel beam, a compass can be off by 10–30 degrees or more. If the compass angle in your iGUIDE doesn't look quite right, manually adjusting it using the steps above will give you the most accurate result.

How to Turn Panos On or Off  

  1. Log in to the iGUIDE Portal and locate the iGUIDE 
  2. Click the blue Edit button 
  3. Scroll down to the Preview and double-click the pano (blue circle) to disable it—it will turn red and display a "disabled" banner 
  4. Click the blue Save button at the bottom to apply the change

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