Pano Image Replacement

A panoramic (pano) image replacement is for when the photographer needs to make edits to the existing panos.

Intro

A Pano image replacement is not to be confused with a pano update (updating your iGUIDE) which is performed by the drafting team.

  • Pano image replacement can only be processed once the iGUIDE is published.

  • The photographer may need to edit the panos for any or all of the following reasons:

  1. The images contain any personal or sensitive information that the homeowner does not want to be seen by the public.

  2. The images contain people, animals, or objects (such as the tripod) that interfere with the visuals within the iGUIDE.

  • Pano images can be replaced by the photographer through tools available on the portal.

  • This process can only be done within the first 2 weeks of an iGUIDE being active. After this date the new panos must be added manually by the drafting team, resulting in a pano update and the associated charge.

  • The process for replacing pano images is as follows:

How to replace a pano image

  1. Click the blue Edit button on the iGUIDE View you wish to modify. See Figure 1.

  1. On the left-hand side of the screen, under Operator Actions, click the Replace Pano Images button. See Figure 2.

  1. In the preview iGUIDE, select the green or red dot representing the pano that you need to edit, and confirm the pano in the preview to the right. See Figure 3.

  1. Once confirmed, Scroll down to the pano image and click the Download icon in the middle of the image.

    Tip: Keep a copy of the original image as a backup!

  1. Edit the pano using the software of your choice.

IMPORTANT: sRGB colour profile is required for iGUIDE panos. The ratio for the image should remain at 2:1 (width to height) with a maximum of 7200x3600 pixels and 10Mb file size.

  1. Once you have finished editing the pano, follow the instructions displayed in the grey box under the Uploaded Images heading by Dragging & Dropping or clicking to browse the image. See Figure 5

  1. Confirm that you have uploaded the correct images, and click the blue Save button. See Figure 6.

  1. Double-check the images you are uploading, then click the blue Submit button. See Figure 7.

Note: If your panorama does not update on your iGUIDE, please delete your browser’s cache and refresh.

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