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Understanding Your iGuide Analytics & View Reports

Updated

Overview

Every published iGuide comes with two reports. The Analytics Report shows how your iGuide is performing, and the View Report collects the links, details, and downloads for each iGuide in one place. This article explains what each report includes and how to download gallery and pano images from the View Report.

In This Article

Understanding the Analytics Report 

The Analytics Report is sent every 7 days to subscribers and shares performance data for each iGuide

  1. Weekly emails aren't sent for iGuides less than two days old, so iGuides drafted on Saturdays won't receive Monday reports.
  2. Automatic reports sent on Mondays show "Last 7 days," while manually sent reports show "This week" with the specific date range.
  3. Visits too short to load the iGuide Viewer aren't counted.
  4. Aggressive browser extensions, like ad blockers, may block session reporting requests.
  5. Emails are sent between 1 and 6 am EDT every Monday. This schedule can't be changed, but you can send reports manually at any time.

Exploring the View Report

The View Report provides a central collection of useful links and information for each iGuide, including:

  1. Download links for low-resolution and high-resolution gallery photos
  2. Branded and unbranded iGuide URLs
  3. Property measurement details
  4. Branding and social media links
  5. Tools including the embedding tool and the offline iGuide viewer

Downloading Images from the iGuide Report

Gallery images:

  1. Click Download (or right-click as suggested) to start downloading the zip file.
  2. Open the downloaded zipped folder.
  3. Click Extract to unzip, confirm the file name and location, then click Extract All.
  4. Open the extracted folder to access the images.

Pano images:

  1. In the iGuide Report, click the download button beside Photo Spheres.
  2. Open the zipped folder.
  3. Click Extract, confirm the location, and click Extract All.
  4. Open the unzipped folder to access the scan images.

Sending the iGuide Report

The iGuide Report is emailed to the people on the iGuide's subscriber list. You can review and send it from the iGuide Portal at any time, for example to share it with a new client or after you update the iGuide's address or URL.

Adding subscribers:

  • When creating the iGuide: In step 5 of the Create iGuide process, add the iGuide manager, editor, and banner owner, any other email addresses on the banner, or manually enter anyone else's email address.
  • After the iGuide is created: Add subscribers in the iGuide People section of the iGuide on the Portal.

Sending or re-sending the report:

  1. Log in to the iGuide Portal and open the iGuide from My iGuides list.
  2. Click the iGuide View Report tab on the left-hand side of the page.
  3. Review the report.
  4. Click the blue Send button.

Note: If you change the iGuide's address or URL, re-send the iGuide Report so subscribers have the correct links.

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