Update 050 - April, 2025
Service & Technical Update 050 – April, 2025
Service & Technical Update 050 – April, 2025
• Latest PLANIX R1 Updates • Verisk Xactimate Virtual Walkthrough Integration • iGUIDE Operator Network (ION) Directory • SLAM Now Available on the PLANIX Pro • iGUIDE Premium: 2D Furniture and Objects • New Tag List Share Link within iGUIDE Viewer • Cotality (formerly CoreLogic Symbility) Add-on Beta Program
Latest PLANIX R1 Updates
The PLANIX R1 has received a series of updates and enhancements since the beginning of the year, further solidifying its reputation as a reliable and robust capture system.
These improvements culminate in our latest update, which includes: • Improved data transfers in noisy WiFi environments with better handling of failed transfers including automatic and manual retry options • Survey previews now reflect final scans more accurately after noise reduction
Verisk Xactimate Virtual Walkthrough Integration
The iGUIDE Virtual Walkthrough is now accessible directly within Verisk’s Xactimate.
Upon creation, any iGUIDE Instant Sketch, Standard Sketch or Premium Sketch will have the virtual walkthrough URL embedded within it. Loading the ESX file into Xactimate will create a separate window within Xactimate containing the virtual walkthrough alongside the sketch.
What is the benefit of this integration? You can save time and increase efficiency by gaining instant access to the virtual walkthrough directly within Xactimate removing the need to switch between browser tabs and Xactimate.
The virtual walkthrough is a valuable resource for remote visual inspection and measurement to improve claims accuracy and efficiency. It allows you to: • Verify the true extent of the damage • Verify wall, ceiling and floor materials • Use on-screen measurements to define any details in 3D space • Access tags showing essential details such as moisture readings or thermal imaging • Eliminate repeat visits • Speed up dispute resolution
How do I access the iGUIDE Virtual Walkthrough from within Xactimate?
Open the Xactimate Software and log-in
Open the Sketch for the property
Once the Project is Open, click on the "Integrations" tab on the screen to the left of the floor plan to open the iGUIDE Tour
For more information, please visit the article on our Help Center linked here!
iGUIDE Operator Network (ION) Directory
Big news – the ION Directory (iGUIDE Operator Network) is now better than ever! We’ve made key updates to help you get found faster by potential customers looking for your services.
What’s new? • A brand-new Directory with improved search functionality • More visibility for iGUIDE Service Pros, helping customers find you faster • Rankings prioritize Top Operators, Google reviews and distance
Note: Even if you were on the old Directory, you MUST set up a new profile!
How to set up your ION Directory profile: • Go to ion.goiguide.com and click “Join ION Directory” • Enter your business email (must match your iGUIDE Portal account email) • Click the secure link sent to your email to access your profile • Connect your Google Business Profile – this is critical for ranking! • Ensure your Business Profile has a physical location for better search visibility • If you don’t have a Google Business Profile, set one up here • Fill in your profile details – industry, service area, number of cameras and job types • Submit for review – the iGUIDE team will verify and push your profile live!
Pin compliance update: • Your pins displayed on the global map, must match the number of PLANIX cameras you own – for example, if you own 3 x PLANIX camera systems, you can have up to 3 directory pins • If you have an existing ION Directory profile, you have until Tuesday, April 15th @ 5pm ET to update your profile before iGUIDE updates it
Want to learn more about search results, ranking factors and how to earn the Top Operator badge? Click here.
SLAM Now Available on the PLANIX Pro!
PLANIX R1 users will already be familiar with SLAM (Simultaneous Localization and Mapping). This feature has now been released for the PLANIX Pro!
The new SLAM feature helps users understand the camera's position in relation to previous scans, giving a sense of how well future scans will match up. This is achieved by tracking the camera’s position in real-time using 2D depth measurements (captured by a time-of-flight LiDAR sensor), which builds a simplified map of the area. This data helps the system calculate how well a new scan will align with what has already been scanned.
Real-Time Camera Positioning The SLAM system uses live depth data from the camera’s 2D LiDAR sensor along with previously captured scans to locate the camera on a floor plan. Tracking begins once at least one scan has been completed, and the camera’s position will only display on the screen if the “show live lidar data” option is enabled in the app.
For more information, please visit the article on our Help Center linked here!
iGUIDE Premium: 2D Furniture and Objects
Unlock the full potential of iGUIDE Premium Floor Plans! The newest update to iGUIDE Premium floor plans introduces expanded object integration and refined placement methodologies. With an enhanced object library and improved functionality, these updates offer clearer spatial representation and streamlined workflows for residential and commercial spaces. Designed to support a range of industries, iGUIDE Premium provides professionals with tools to quickly understand size and scale, make informed decisions and optimize planning processes.
Industry-Specific Application iGUIDE Premium floor plans have been optimized for deployment across various industries: • Residential Real Estate (RRE): Enhances buyer and tenant spatial visualization • Facility Management (FM): Improves operational planning and resource allocation • Architecture and Engineering (AEC): Provides foundational accuracy for technical designs
2D Furniture and Object Library Expansion New objects encompass: • Residential Furniture: Chairs, sofas, tables, etc. • Commercial and Mechanical Components: Electrical panels, server towers, water softeners, among others. • Updated Inventory: Total objects: 124, including 84 new additions alongside the original 40 objects.
Placement Methodology Object placement is managed exclusively by the iGUIDE Drafting team and is designed to meet the following criteria: • Residential Spaces: Configured for optimal functionality, fit and scale • Commercial/FM Spaces: Arranged with a focus on precision to facilitate space planning, utilization and occupancy management
Interactive Toggling Capabilities All furniture and objects in iGUIDE Premium floor plans can be toggled on or off at any stage of the property lifecycle. The system incorporates two distinct object categories: • Fixtures: Maintains consistent spatial elements across floor plans • Freestanding Objects: Provides additional flexibility in visualizing spaces
Freestanding objects will be visible by default for Residential Real Estate (RRE) and Facility Management (FM), while they will be hidden by default for Insurance and Restoration (IRC) and Architecture, Engineering, and Construction (AEC).
For more information, please visit the article on our Help Center linked here!
New Tag List Share Link within iGUIDE Viewer
iGUIDE Pros can now create a shareable link to the iGUIDE virtual walkthrough with the Tag List automatically open. This functionality is particularly useful for our Insurance and Restoration (IRC) and Architecture, Engineering and Construction (AEC) customers looking to highlight the tags they've captured within their projects.
To generate this link, simply open the Share menu and select "Show tag list", then copy the URL.
For more information, please visit the article on our Help Center linked here!
Cotality (formerly CoreLogic Symbility) Add-on Beta Program
We’re inviting our Insurance and Restoration (IRC) customers to get free early access to our newest feature!
As a BETA Program participant, you’ll be among the first to explore the feature, share valuable feedback and help shape future development.
Interested? Email [email protected] to request access.
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