How to Set Up Your iGUIDE Account

Overview

Follow these steps to set up your account on the iGUIDE portal. 

Before You Begin

• Make sure your camera is registered to your account by contacting the iGUIDE Support Team.
• Validate your account via email that was sent by iGUIDE. 

Steps

Step 1: Log in to Your iGUIDE Portal 

• Go to manage.youriguide.com and fill in your credentials. 

Step 2: Accept the Terms and Conditions 

• If this is your first time logging into the portal you will see a yellow banner at the top of the screen. Make sure to accept the terms and conditions otherwise iGUIDE creation will not be enabled.  

Step 3: Set Up Sub-Accounts 

• Sub-Accounts can be created to help set up multiple user accounts to use and publish iGUIDEs with the same camera.
  • To add a sub-account:
    • go to the Dashboard at the top of the page.
    • press "Create New Sub-Account" on the left-hand side.
    • Fill in the information and press "Create".
    • Once created the sub-account will receive an email from iGUIDE inviting them to create an account. 

Step 4: Save or confirm your changes.

Troubleshooting

Issue: Forgot your password?  
Solution: On the login screen press on the link at the bottom of the page that says "Reset Password" to have an email sent to you that will contain a link to submit a new password for the account.   

Issue: Don’t have an operator account created yet? 
Solution: Create a support ticket and the Support team will gladly assist. 

Related Article

• How to Edit Your iGUIDE Default Settings
• How to Upload and Publish an iGUIDE
• Setting Up Your ION Directory