Skip to main content

Notice: Multi-factor authentication (MFA) will be required for all iGUIDE Portal accounts starting July 6. Learn how to set up MFA to avoid any disruption to your access.

iGUIDE Help Center Help Center home page
  • iGUIDE Portal
  • iGUIDE Forum
  • Open a Ticket
  • Sign in
  • Sign in
  • iGUIDE Portal
  • iGUIDE Forum
  • Open a Ticket
  1. iGUIDE Help Center
  2. Working with iGUIDE Tours & Floor Plans
  3. Navigating and Managing the iGUIDE Portal

Navigating and Managing the iGUIDE Portal

  • Snapshot Mode: Capturing Stills from 360 Pano images
  • Setting up Multi-Factor Authentication (MFA) on the iGUIDE Portal
  • Enabling SSO for Portal log in
  • Changing your tour thumbnail on REA sites
  • Getting Started With the iGUIDE Portal
  • Creating and Upgrading iGUIDEs on the Portal
  • What's Included in a Published iGUIDE
  • Understanding Pre-Published iGUIDEs
  • iGUIDE Details Page Breakdown
  • Account and Settings Information on the iGUIDE Portal
  • iGUIDE Roles and Accounts
  • Customizing the 3D Tour From the iGUIDE Portal
  • Adding and Editing Tags on the iGUIDE Portal
  • Adding Blurring to Your iGUIDE
  • How to Add Branding with the iGUIDE Portal
  • Edit View Page Introduction
  • Customizing Your iGUIDE Floor Plans
  • Customizing Your iGUIDE's Protection Settings
  • Customizing Your iGUIDE Details
  • iGUIDE Preview (AI Generated Floorplan) Information
  • Downloading and Using an Offline iGUIDE
  • Troubleshooting with the iGUIDE Portal
  • Accessing Stitch data through the Portal
  • Virtual Staging
iGUIDE Help Center Help Center home page

Getting Started

  • How to Set Up Your iGUIDE Account
  • Your First Scan
  • How to Edit Your iGUIDE Default Settings
  • How to Upload and Publish an iGUIDE
  • Setting Up Your ION Directory Profile

Product Documentation

  • What is the R1 Camera?
  • What is the PLANIX Pro Camera?
  • How to Download the PLANIX App
  • How to Use Survey
  • What is the iGUIDE Portal?

Training & Support

  • Advanced iGUIDE Capture Techniques
  • How to Use the R1 Camera
  • R1 Camera Settings
  • What is Included in a Published iGUIDE?
  • Understanding Key iGUIDE 3D Tour Tools

Account & Billing

  • iGUIDE Portal
  • Account & Settings Information on the iGUIDE Portal
  • Understanding Billing Information in Your iGUIDE Dashboard
  • iGUIDE Pricing Guide for Canada
  • iGUIDE Pricing for Australia
  • iGUIDE Pricing Outside of Canada for Imperial Measurements (USD)

Marketing & Resources

  • Using iGUIDE for Real Estate
  • Using iGUIDE for Architecture & Remodel
  • Insurance & Restoration with iGUIDE
  • Facility Management with iGUIDE
  • How to Add Branding with the iGUIDE Portal

Policies & Procedures

  • Understanding iGUIDE Measurements and Drafting Standards
  • Doors and Windows Summary CSV (Beta) & Enhanced Room Data CSV
  • Packages and Add-ons
  • iGUIDE Delivery Time Estimates
  • Integrating and Embedding Your iGUIDE

Support hours: Monday to Friday 8am to 6:30pm - Saturday 8:30am to 5pm ET (Except for holidays, view holiday schedule)

Call us: 1-855-505-1723

|

Open a Ticket

Back to goiGUIDE.com

Italiano (Italia) Nederlands (Nederland)

© 2012–2026 Planitar Inc. All Rights Reserved. iGUIDE and Planitar are registered trademarks of Planitar Inc.

|

Privacy Policy

|

Terms of Service