Update 047 - July, 2024
Service & Technical Update 047 – July 2024
Automatic Blurring & Blurring Tool [BETA]
Simplified Chinese Now Available in the iGUIDE Viewer
End of IMS-5 Repair Services, September 1st, 2024
Automatic Blurring & Blurring Tool [BETA]
On Wednesday, July 17th, we will be introducing a new automatic image blurring tool for all new iGUIDEs in the iGUIDE Portal. This tool will automatically blur images, enhancing the privacy and professionalism of your content. Additionally, the manual blurring tool will be made available for all iGUIDEs, no matter their creation date, allowing for greater flexibility and control over your image editing process.
Automatic Blurring:
This option is selected during the upload process on the Create iGUIDE Page and is only applicable for new iGUIDEs.
Blurring is processed automatically after the iGUIDE is published by our drafters.
Automatically blurs any recognized human faces.
Manual Blurring:
Done manually after the iGUIDE is published by visiting your iGUIDE’s blurring tool section. (Available for all iGUIDEs)
You can manually add up to 100 blurs to each Pano.
Click here to see a video demonstration, and click here to learn more about the blurring tool on our Help Center
Any iGUIDE created before July 17th will not be able to use automatic blurring, as this process happens during iGUIDE publication, however, any iGUIDE created prior to July 17th will have access to the manual blurring tool.
Simplified Chinese Now Available in the iGUIDE Viewer
We are excited to announce the support of Simplified Chinese as a selectable language in the iGUIDE Viewer. All areas of the 3D tour have been translated including Floor Plan labels, the Floor Selector, Details Tab, Menu and Tooltip text!
End of IMS-5 Repair Services, September 1st, 2024
IMS-5 camera systems have not been available for sale since March 1st, 2021. In May of 2023, notification was sent to all IMS-5 users warning that low quantities of IMS-5 parts were remaining. The remaining stock of parts is almost all used up now.After September 1st, 2024, or when the stock is completely used up, whichever comes first, iGUIDE IMS-5 camera systems will no longer be serviceable by Planitar repair technicians.
We are not discontinuing technical support or data processing services for IMS-5 camera systems at this time, but please note that repair services for damaged or malfunctioning IMS-5 camera systems can only be supported in cases where parts are available, and only before September 1st, 2024.
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