Update 048 - August, 2024

Service & Technical Update 048 – August, 2024

• Changes Sept. 3rd

  • Certain industries no longer indexed by search engines

  • New package upgrades available for DWG, RVT, 2D CAD, 3D CAD

  • Request an Update for 2D or 3D CAD Add-ons

  • Extending Product Support (8am-6:30pm ET)

  • Automatic Blurring & Blurring Tool (Official Launch)

• Changes Sept. 10th

  • ‘Create iGUIDE’ improvements

  • Revit RVT & 3D CAD available in Metric

  • Single ZIP file download for DWG and RVT

• Available now

  • Italian now available in iGUIDE Viewer

  • Flexmls integration

Certain industries no longer indexed by search engines

Starting September 3rd, all newly created iGUIDEs in ‘Insurance & Restoration’, ‘Architecture & Remodel’, and ‘Facility Management’ will no longer be Protected by default, will not be indexed by public search engines and will no longer appear on the iGUIDE Map. Additionally, the Default View URL will no longer include the property address or title by default, further reducing the likelihood of the iGUIDE being discovered online. See the differences listed here for your future reference.

You can still apply or modify the protection settings via the Edit View page or your account’s Default Settings page. This update is designed to enhance the security of iGUIDEs containing sensitive information outside the Real Estate Transaction industry while maintaining ease of sharing iGUIDE links.

For 2D and 3D CAD Packages, the "Click Me" link and QR Code included in the PDF deliverable will remain accessible unless the iGUIDE is Protected. If the Default View is not Protected, anyone with access to the PDF can view the iGUIDE.

New package upgrades available for DWG, RVT, 2D CAD, 3D CAD

Starting September 3rd, existing iGUIDEs with a DWG or RVT Add-on will be able to upgrade to a 2D or 3D CAD Package. The price calculation will ensure that only the full price of the CAD Package is to be paid. Meaning that if the 3D CAD upgrade is requested for an iGUIDE with an RVT Add-on, then the price of the 3D CAD will deduct the price of the already complete RVT Add-on from the calculation. An iGUIDE with a completed DWG can be upgraded to either the 2D CAD or the 3D CAD Package. An iGUIDE with a completed RVT can only be upgraded to the 3D CAD Package. This upgrade request can be completed via the “Request an Update” page, as well as the “Package & Add-ons" page. For instances where the DWG or the RVT have the Reflected Ceiling Plan Additional Add-on selected, this will carry over to the CAD package at no extra cost.

iGUIDEs with a completed 2D CAD Package can be upgraded to a 3D CAD Package. Like the other upgrades, the price of the first add-on will be deducted from the second add-on that it is being upgraded to. This upgrade request can be completed via the “Request an Update” page, as well as the “Package and Add-ons" page.

Request an Update for 2D or 3D CAD Add-ons

Starting September 3rd, update requests and error reports for 2D and 3D CAD Packages can be submitted via the “Request an Update” page. This will allow your change request orders to be submitted directly to the Advanced Drafting Services team, and you will be automatically notified immediately after your requests have been completed.

Extending Product Support (8am-6:30pm ET)

Starting September 3rd, the iGUIDE Product Support Team will be extending available hours for all users. Support tickets and calls will be answered between the hours of 8:00 am – 6:30 pm Eastern Time, Monday – Saturday. This is an increase of two hours to better serve all users, particularly users in other time zones.

Automatic Blurring & Blurring Tool (Official Launch)

Last month we introduced a new image blurring tool for all new iGUIDEs on the iGUIDE Portal. After the success of this beta last month, we're excited to officially launch this new feature! This tool automatically blurs images, enhancing the privacy and professionalism of your content. Additionally, the manual blurring tool is available for all iGUIDEs, regardless of their creation date, allowing for greater flexibility and control over your image editing process.

Learn how to use the Blurring tool:

Click here to see a video demonstration, and click here to learn more about the blurring tool on our Help Center.

‘Create iGUIDE’ improvements

On September 10th, the changes listed below will be applied to the Create iGUIDE page.

Removal of section numbers

The headers provide a clear separation between each section; therefore, each section will no longer be titled with a number.

Improved add-on visibility and information

When an iGUIDE Package is selected and the add-on list is displayed but not clickable, only add-ons that are included will appear to better represent your order. Some add-ons such as Reflected Ceiling Plan will appear with a clickable check box whenever optional.

The pop-up box with information for each add-on has been updated with a more concise description of the add-on, while also including a link (desktop only) to other resources for more detailed information about what each add-on features.

The “People” section has been renamed to “Collaborators”

The section itself is unchanged, but the updated title represents the newer and more versatile uses of this section. Users can continue to add different types of collaborators to their iGUIDE.

Industry selection optimizations

When selecting any industry other than ‘Real Estate Transactions’, the ‘Add Agent Branding’ and ‘Collaborators’ (formerly People) sections will be moved under ‘Advanced Options’.

Revit RVT & 3D CAD available in Metric

Starting September 10th, Revit RVT Add-ons and 3D CAD Packages will support both Metric and Imperial units. When requesting these products, you will need to choose between Metric or Imperial. This selection will adjust the structure, objects, and dimensions accordingly, and will be reflected in the DWG and PDF files included.

Single ZIP file download for DWG and RVT

Starting September 10th, to align the similar Advanced Drafting Service-related products, the Download page for DWG and RVT Add-ons will feature a single ZIP folder with all files attributed to those products. The DWG folder will include all the DWG files, as well as any DXFs. The RVT ZIP folder will contain the RVT file, the DWG, and the DXF files. This change will ensure that all files are conveniently located in the same place and can be downloaded all at once. The “Metric DXF” button will be removed as the file is available in the ZIP file.

Italian now available in iGUIDE Viewer

We are excited to announce the support of Italian as a new language option in the iGUIDE Viewer. All areas of the 3D Tour have been translated including room labels, floor labels, the Details tab, menu and tooltip text!

Flexmls integration

As of August 15th, all users now have access to iGUIDE integration with Flexmls. With just one click, you can upload your virtual tour to your Flexmls listing and have the room dimensions, room names, and room level auto-populated using the data extracted from the virtual tour while adding or editing a listing.

Learn more about the partnership between FBS and iGUIDE here and how to utilize the integration by visiting the Help Center.

Explore all other iGUIDE integrations & partnerships here.