Delivery Time and Additional Requirements
iGUIDE and Add-On Processing Time Guidelines
*These estimates exclude Saturdays, Sundays, holidays, and outside office hours (Mon - Fri, 9 am—5 pm ET)
iGUIDE (For properties under 10,000 SF):
iGUIDEs with all required data uploaded to the Portal will be processed within 24 hours.
Add-On (For properties under 10,000 SF):
ESX: Within twenty-four (24) hours after the iGUIDE is published.
DWG: Within forty-eight (48) hours after the iGUIDE is published.
3D Model: Within three(3) to five(5) days after the iGUIDE is published.
Advanced Drawing Package: Within three(3) days after the iGUIDE is published.
Reflected Ceiling Plan:
An additional one (1) extra day to DWG, 3D Model, or Advanced Drawing Package
Exterior Elevations:
An additional two (2) extra days to DWG, 3D Model, or Advanced Drawing Package
Roof Plans:
An additional one (1) extra day to DWG, 3D Model, or Advanced Drawing Package
iGUIDES and Add-Ons (For properties over 10,000 SF):
A standard turnaround time for iGUIDEs and Add-Ons is not guaranteed if the property exceeds 10,000 sq ft. Delivery time depends on successfully publishing the iGUIDE, property size, complexity, and additional add-ons.
Any questions must be addressed by opening a ticket at support.youriguide.com.
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