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On this page
  • iGUIDE PLANIX R1 Camera System released Nov. 13th
  • Stitch v6.13.11 - required for PLANIX R1
  • Introducing the New iGUIDE Operator Network (ION) Directory
  • iGUIDE Viewer performance updates (Oct. 8th)

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  1. Service & Technical Update Archive
  2. 2024

Update 049 - December, 2024

Service & Technical Update 049 – December, 2024

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Last updated 4 months ago

Was this helpful?

  • iGUIDE PLANIX R1 Camera System released Nov. 13th

  • Stitch v6.13.11 (required for PLANIX R1)

  • Introducing the New iGUIDE Operator Network (ION) Directory

  • iGUIDE Viewer performance updates (Oct. 8th)

iGUIDE PLANIX R1 Camera System released Nov. 13th

The latest iGUIDE camera system, PLANIX R1, was released last month on November 13th! The iGUIDE PLANIX R1 features:

  • High resolution 360° images (60MP) using a Ricoh Theta X

  • On-site live mapping powered by SLAM technology

  • Compact, rugged design

  • Easily replaceable battery

  • Convenient data storage and transfer using your own smartphone or tablet

Check out the PLANIX R1 If you have already purchased your new PLANIX R1, get started by visiting .

The iGUIDE PLANIX App and Stitch software have also received updates that benefit both PLANIX PRO and PLANIX R1 operators. Please visit our downloads page to ensure you have the latest versions of both applications.

Stitch v6.13.11 - required for PLANIX R1

The latest version of Stitch, released on November 14th, is necessary to load new projects captured with the new PLANIX R1 system. This update also benefits PLANIX Pro operators and includes the frequently requested feature improvements below.

  • Support for importing and editing previously exported tar files.

  • Improved image post-processing & color correction for PLANIX Pro projects.

  • Support for editing color and alignment of user-added panos.

Introducing the New iGUIDE Operator Network (ION) Directory

We’re excited to announce the launch of the new iGUIDE Operator Network (ION) Directory, a powerful tool designed to help certified iGUIDE operators increase their visibility and connect with customers worldwide.

The ION directory features a global map that allows users to easily locate iGUIDE operators and solicit their services, providing greater opportunities for operators to expand their reach and grow their business.

Key Benefits of Joining the ION Directory:

  • Increased Visibility: Have your company’s contact information featured, making it easier for customers to find you.

  • Expanded Opportunities: Access new capture opportunities to broaden your service offerings.

  • Promotion: Reach customers actively searching for iGUIDE services.

  • Community Engagement: Connect with peers through ION community activities, including the iGUIDE Operator Forum.

Boost your visibility and grow your business today by joining the new ION Map!

iGUIDE Viewer performance updates (Oct. 8th)

Back in October, we launched behind-the-scenes changes to boost the performance of the iGUIDE Viewer. These improvements result in faster load times when navigating through the iGUIDE, and lay the foundation for future feature and performance improvements.

It is recommended that all operators download the latest version at .

Joining is simple – to create a profile and connect your Google Business profile to get listed. Don’t have one? We highly recommend setting it up, as it’s a powerful tool to boost your business’s visibility both on the ION Directory and beyond.

If you were part of our previous network, you must take a few quick actions to transfer your listing to the new and improved directory. Please and log in using your iGUIDE portal email. If you have any questions or concerns, email our Success Team at

on our store page!
the PLANIX R1 Training section on our Help Center
here
goiguide.com/downloads
Follow this link
follow this link
customersuccess@planitar.com