Update 031 - March, 2022
Technical Update 031 - March, 2022
New data rejection and pre-publish workflows, notifications
New Viewer, April 4th!
Viewer version switch on Edit View page
iGUIDE Radix soon available without request
Data V1 iGUIDEs to be retired, November 1st, 2022
New data rejection and pre-publish workflows, notifications
Planitar is working on streamlining workflows and notifications for two key iGUIDE processing conditions: Rejected Stitch Data, and Pre-published Draft Data (aka iGUIDEs on hold).
Rejected Stitch Data
Presently, whenever the iGUIDE Drafting Team determines that a data submission is insufficient for processing (e.g. all data is misaligned), an email is sent by the Drafting Team to the uploader as notification of the refusal, including instructions on how to share a revised file via file transfer service and to reach out to the Support Team for any assistance. The refused file remains stored on the iGUIDE Portal unless manually removed by Planitar or unless 2 weeks is exceeded, the file being automatically deleted in the second case.
Soon, instead of the present workflow, an automated email will be sent to the uploader with the reason for refusal and some helpful information on providing a new file. The email will also include a link to the iGUIDE’s Stitch Data page on the Portal where it will become possible to reupload a new file, replacing the originally refused file, and automatically reentering the iGUIDE to the Drafting Team’s processing queue.
Pre-published Draft Data
Presently, whenever the iGUIDE Drafting Team determines that a data submission can be mostly but not fully processed (e.g. there are one or more major unscanned areas), the iGUIDE will be put on hold and an email is sent to the uploader requesting their instruction on whether to: (A) publish the iGUIDE as-is, intentionally omitting the unscanned areas, or
(B) continue to withhold the iGUIDE in order to allow the uploader to provide the unscanned areas via file transfer service before publishing the completed iGUIDE.
Soon, instead of the present workflow, the Drafting Team will opt to pre-publish an iGUIDE whenever it can only be mostly processed, and an automated email notification will be sent to the uploader with instructions. When an iGUIDE enters this new pre-published stage, you are presented an opportunity to review a draft of the iGUIDE before the Report is sent and make a choice: (A) publish as-is and send the iGUIDE Report, or (B) upload an additional TAR file to the iGUIDE Portal which contains the originally unscanned areas. If an additional file is uploaded which resolves the deficiencies, the iGUIDE will reenter the processing queue and be subsequently published.
Some prefer not to have an iGUIDE withheld, i.e. pre-published, under any circumstances.
To account for this, there will also be a new option which allows users to skip
pre-publishing. This option will be selectable per iGUIDE (on the Create page) and in a user’s iGUIDE Default settings. When an iGUIDE that would normally be pre-published is immediately published as-is because this option was selected, the uploader will receive an automated email as notification of the occurrence.
Billing pre-published iGUIDEs: It is important to note that pre-published iGUIDEs will be billed upon entering the pre-published stage. The billable area of the iGUIDE will be added to your monthly total immediately, and subsequent updates to the iGUIDE (e.g. providing additional data for previously unscanned areas) will also be billed accordingly. Like the present workflow, you will continue to be billed for your iGUIDE as soon as it is available to you; your iGUIDE will no longer be withheld due to being suspected of unscanned areas, but will instead become pre-published.
These changes are currently scheduled to be released on Monday, April 18th. We’re confident that these changes will make for a smooth transition, but more details will come, and our Support Desk will remain available to anyone requiring assistance.
New Viewer, April 4th!
On Monday, April 4th, the new iGUIDE Viewer will be officially released and the default iGUIDE Viewer will be switched to the new version! This means that all iGUIDEs created before and after this date will start using the new Viewer version, unless reverted using the Viewer Version switch. The new iGUIDE Viewer has been available to try in BETA since February 22nd.
These are the key changes featured in the new iGUIDE Viewer:
Overall more immersive feel
Overall more consistent UI design
Updated agent banner with better visual hierarchy, CTA (call-to-action) buttons and social media links
Collapsible top navigation menu
Measurement tool moved outside of the floor plan to allow for contextual toolbars (e.g. measure mode displays a different toolbar and hides irrelevant options) and to allow for a larger floor plan, especially in landscape orientation on small mobile device screens
To reduce decision fatigue, functionality that is secondary to home buyers, such as autoplay and “download floor screenshot”, was moved into the new “more” menu
Retired initial banner drop upon load to provide a better user experience to iGUIDE end-users
Improved the usability of iGUIDE Tags list by moving the search bar to the top, and added accordion (collapse) functionality per floor to eliminate excessive scrolling
“Manage” (your iGUIDE) button moved to the “more” menu
Viewer Version switch on Edit View page
On March 28th, a new Edit View page option was added which allows users to select their preferred iGUIDE Viewer version. The available versions are: Default (V3), Old (V3), New (Refreshed).
This is a temporary option which will continue to be available until Planitar determines that the new Viewer is sufficiently stable, that there are no critical bugs, in approximately one to two months following the date of its release. After this option is removed, it will not be possible to revert to the old Viewer. The old Viewer will also continue to be used on the iGUIDE Portal (e.g. Preview, Replace Pano, Google Street View Exporter, View Editor, Tag Editor) until Planitar determines that the new Viewer is sufficiently stable and that the View Editor tools are sufficiently adapted to the new Viewer.
Please report any and all technical issues involving the new Viewer or Viewer Version switch to our Support Desk. Please also consider posting your ideas about how we might improve the new Viewer in the Feature Suggestions category of the iGUIDE Forum. Thank you!
iGUIDE Radix soon available without request
On Monday, April 4th, iGUIDE Radix will become a package option to all Operators when creating a new iGUIDE. So far, the iGUIDE Radix package option has only been available per request, and remained hidden to others. iGUIDE Radix was originally introduced as a solution for the insurance and restoration industry, but some other applications for iGUIDE Radix were soon realized. On Monday, no request will be required in order to access iGUIDE Radix, so we look forward to seeing the new and creative ways it will be used!
Data V1 iGUIDEs to be retired, November 1st, 2022
On November 1st, 2022, Planitar is planning to retire support of Data V1 iGUIDEs.
Data V1 iGUIDEs are iGUIDEs produced before October, 2017
Data V1 iGUIDEs will be accessible on the iGUIDE Portal until November 1st, 2022
iGUIDE V1 data will be permanently deleted on November 1st, 2022
Data V1 iGUIDEs are iGUIDEs that were produced using a retired version of Planitar’s proprietary drafting software; this version was retired in October, 2017. Use the example below to visually determine whether or not your iGUIDE is Data V1.
If you wish to retain a copy of your Data V1 iGUIDE, please download an Offline ZIP copy of the iGUIDE before November 1st, 2022. An iGUIDE Offline ZIP is a complete copy of an iGUIDE that can be hosted on any platform, and even opened locally on your PC.
If you do not wish to retain a copy of your Data V1 iGUIDE, no action is required. Your iGUIDE will be deleted on November 1st, 2022.
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