iGUIDE Roles and Accounts

This article explains the differences between, and functions of, roles and accounts within the iGUIDE Portal.

Your account is what determines the things you can do on the iGUIDE Portal (e.g., whether or not you can create iGUIDEs, invite new sub-accounts, enter your business details, etc.).

Your role is what determines the things you can do involving a specific iGUIDE (e.g., whether or not you can change room labels, turn panos on/off, reassign management of an iGUIDE to someone else, etc.).

Role types on the iGUIDE Portal:

#1 Editor Role

The Editor role requires an account within the iGUIDE Portal, and this can be any one of the three account types (see below for account types). As an Editor, you can create and/or edit iGUIDEs. For example, you can:

• Add/remove photos in the gallery.

• Add/change/disable room labels.

• Configure/disable panoramas.

• Modify the address.

• Modify any of the options in the Edit View page of an iGUIDE you have access to.

• Add/remove other editors.

The Editor role can be assigned only by people who have an account on the iGUIDE Portal. An Editor cannot remove the Manager.

#2 Manager Role

The Manager role requires an account within the iGUIDE Portal. Each iGUIDE has only one Manager and is considered the “Editor-in-Chief” and “Owner” of the iGUIDE. By default, the Operator account holder always starts out as being the Manager, however, the Operator account holder can transfer this role to any other account holder in the iGUIDE Portal. The Manager has the same editing capabilities as an Editor (see above).

#3 Subscriber Role

Subscribers are named recipients of emailed reports. There are two types of emailed reports: iGUIDE Report and Analytics Report. Subscribers for these reports can be added separately and do not have to be the same for both.

To add a Subscriber, type in an email address directly. A Subscriber is the only role which does not require an account on the iGUIDE Portal.

#4 Primary Contact

For Information on the purpose of the Primary Contact role, please see the dedicated Primary Contact page.

Account types on the iGUIDE Portal:

#1 Operator Account

Operator accounts are created by Planitar for the iGUIDE Operator (i.e., Owner, main account holder). An email is sent to the Operator with an invitation to complete the sign-in process at the iGUIDE Portal (manage.youriguide.com).

Operator accounts can create sub-accounts for:

• Their photographers or other employees

• Booking/customer service reps

• Administrators who may be creating iGUIDEs under the operator's name.

Operator Accounts have access to all iGUIDEs created by their sub-account holders. Operator accounts may disable or release any of their sub-accounts. Operators who are assigned as a Manager or Editors of an iGUIDE can also Request Updates and Report Errors.

#2 Sub-account

Operator accounts create sub-accounts; an invitation is sent via email to the sub-account holder to complete the creation of the account. Sub-accounts are for photographers or other employees in the Operator's organization. Sub-accounts can create, edit and manage iGUIDEs. Sub-accounts which are assigned as a Manager or Editor of an iGUIDE can also Request Updates and Report Errors.

#3 User Account

User account holders sign themselves up in the iGUIDE Portal, they do not need an invitation or anybody else to create an account on their behalf. Examples of a user account holder would be:

• Real estate agent

• Homeowner

• Anyone else not belonging to an iGUIDE service provider's organization

User accounts must be assigned as an Editor or a Manager before they can access any iGUIDEs and/or make any changes. User accounts cannot create iGUIDEs. User accounts cannot Request Updates nor Report Errors even if assigned as an Editor to an iGUIDE.