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On this page
  • What is an Offline iGUIDE?
  • How do I use an Offline iGUIDE?
  • O/S:
  • Windows / Mac OS
  • Android
  • iOS:

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  1. Support Center
  2. iGUIDE Portal
  3. How To
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How to Download and Use an Offline iGUIDE

What is an Offline iGUIDE?

The Offline iGUIDE functions like a time capsule, preserving the exact state of the 3D tour at the moment of download. Any permissions, views, or elements you've hidden will remain hidden in the Offline iGUIDE according to the settings you configured. If you make any changes—such as adding or removing tags, panoramas, or modifying view permissions—these changes will not be reflected in the previously downloaded version. The recipient would need to re-download the iGUIDE if they require access to the updated content.

The Offline iGUIDE mirrors the online experience, with all features, including measurements, VR capabilities, and other interactive elements, functioning as they do in the live version. However, it's important to note that any updates made to the online version will only be visible if the iGUIDE is re-downloaded after those changes.

How do I use an Offline iGUIDE?

iGUIDEs can be viewed offline in a web browser via a downloaded and unzipped copy of the iGUIDE. Download the offline iGUIDE from the link in the iGUIDE Report, unzip the file and navigate your browser to the index.html file within the folder.

While this is a straightforward process on a computer, it may prove more challenging on mobile devices due to the limited ability to manipulate local files.

The most convenient method for tablet presentation is to preload the offline iGUIDE when you have WiFI access.

O/S:

Windows / Mac OS

The process of accessing Offline iGUIDEs on personal computers is effortless and follows the same steps as on a traditional desktop computer:

  1. On your computer, access the iGUIDE Report where you want to download the offline version.

  2. Click on the Download button to initiate the Offline iGUIDE generation process.

  3. Wait for the download to finish.

  4. Click on the Download button again to access the downloaded file.

  5. Extract all files from the .zip

  6. Within the extracted folder, double-click the index.html file. This will open with your default browser.

Android

The process of accessing Offline iGUIDEs on an Android takes a few more steps than on a PC but is quite simple:

  1. On your Android device, access the iGUIDE Report where you want to download the offline version.

  2. Click on the Download button to initiate the Offline iGUIDE generation process.

  3. Wait for the download to finish.

  4. Click on the Download button again to access the downloaded file.

  5. Extract all files from the .zip

  6. Open the unzipped folder and locate the file named index.html.

  7. Click on index.html to open the iGUIDE.

iOS:

  1. On your iPad/iPhone, access the iGUIDE Report where you want to download the offline version.

  2. Click on the Download button to initiate the Offline iGUIDE generation process.

  3. Wait for the download to finish.

  4. Click on the Download button again to access the downloaded file.

  5. Open the unzipped folder and locate the file named index.html.

  6. Click on index.html to open the iGUIDE.

  7. To view the iGUIDE in full-screen mode, tap on the full-screen icon.

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Last updated 9 months ago

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You may need to enter in the address bar "file:// (instead of “”).

When prompted, choose to unzip the file. For more information on unzipping a file, see

http://youriguide.com/
https://support.apple.com/en-ca/HT211132