Inviting a New Sub-Account

A guide to sub-accounts on the iGUIDE Portal.

Intro

If you are an Operator, you can create a sub-account for a colleague or temporary hire to create iGUIDEs in your name. Sub-accounts are made by businesses for their iGUIDE camera operators so that they can create iGUIDEs.

• Sub-accounts have access to the Support area but can not be used for administrative purposes, such as creating other sub-accounts and changing business details.

• Sub-accounts can only be created using an operator account (the original account used by the camera purchaser).

Creating a sub-account

1. Log into the iGUIDE Portal.

2. Go to Dashboard in the top menu bar.

3. Click on Create a new Sub-Account under the Sub-accounts section. See Figure 1.

Figure 1

1. Enter the first name, last name, and email address of the person you need the account created.

2. Click Create, and you should see a prompt saying the sub-account was created successfully. (See Figure 2 Below)

Fogure 2

NOTE: If there is an account already created with the email provided below, you should see the following warning message: "User with this email is already registered in the system. Please make sure you have provided the correct email address. Do you want to invite the user anyway?". See Figure 3

Figure 3

In this case, you can press “Yes” to send the email to invite the existing user.

Once the user accepts the invitation, their existing account will be converted into one of your sub-accounts.