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How Do I Customize the 3D Tour From the iGUIDE Portal?

Updated

Overview

This section is focused on customizing the 3D tour aspect of the iGUIDE from the iGUIDE Portal. This will include how to update panos, setting the initial floor/pano/angle, compass, and turning panos on and off.

In This Article 

How Do I Replace a Pano Image?

Editing your pano images in your iGUIDE Tour can be done on the Portal by visiting the Replace Pano Images section. Pano image replacement can only be done after the iGUIDE is published. You might need to edit the panos for reasons like: 

  • The images contain any personal or sensitive information that the homeowner does not want to be seen by the public.
  • The images contain people, animals, or objects (such as the tripod) that interfere with the visuals within the iGUIDE. 

The process for replacing pano images is as follows: 

Step 1: Log into the iGUIDE portal. 

Step 2: Go to the "My iGUIDEs" section. 

Step 3: Click the blue Edit button on the iGUIDE View you wish to modify. 

Step 4: On the left-hand side of the screen, under Operator Actions, click the Replace Pano Images. 

Step 5: In the preview iGUIDE, select the green or red dot representing the pano that you need to edit, and confirm the pano in the preview to the right. 

Step 6: Once confirmed, Scroll down to the pano image and click the Download icon in the middle of the image. 

  • Tip: Keep a copy of the original image as a backup! 

Step 7: Edit the pano using the software of your choice. 

  • IMPORTANT: sRGB colour profile is required for iGUIDE panos. The ratio for the image should remain at 2:1 (width to height) with a resolution of 7200x3600 pixels and 10Mb file size for a PLANIX system and 11008x5504 for the R1 system. 

Step 8: Once you have finished editing the pano, follow the instructions displayed in the grey box under the Uploaded Images heading by Dragging & Dropping or clicking to browse the image. 

Step 9: Confirm that you have uploaded the correct images, and click the blue Save button. 

Step 10: Double-check the images you are uploading, then click the blue Submit button. 

  • Note: If your panorama does not update on your iGUIDE, please delete your browser’s cache and refresh. 

How Do I Set the Initial Floor/Pano/Angle? 

Set Initial Floor

Step 1: Log into the iGUIDE Portal. 

Step 2: Find the iGUIDE that needs to have its initial floor changed or edited. 

Step 3: On the left hand side, click "Edit Default View" 

Step 4: Click the blue Edit button in the top right corner.  

Step 5: Scroll down and under the ”Editor” section select the floor that you wish to start with. 

Step 6: Under the Preview, there is a tick box next to the text "Start iGUIDE with the current floor ensure this is checked, and click the blue Save button. 

Set Initial Pano and Angle

Step 1: Log into the iGUIDE Portal. 

Step 2: Find the iGUIDE that needs to have its initial view changed or edited. 

Step 3: Click the blue Edit button.  

Step 4: Scroll down and under the ”Preview” section select the pano (green circle) that you want as the initial pano. 

Step 5: Select the pano you wish to edit & rotate the scan to the angle you wish to set..  

Step 6: Once chosen, click on Set Initial Angle (1) 

Step 7: Click on “Actions” (2) then “Set Initial Pano” (3) 

  • Note: If you are setting an Initial angle for all panos, do not select this option unless you wish for the iGUIDE to begin with the selected pano. 

Step 8: Click on the blue Save button (4) to save the panorama. 

Step 10: When you click Save, the 3D Tour will flick back to the Starting pano you have set. You may then click on the pano to confirm your initial angle was saved. 

  • Note: if your initial pano and angle do not update after refreshing the iGUIDE, you may need to clear your browser's cached data. 

How Do I Change the Compass Angle? 

To update the compass angle on an iGUIDE to correctly match the property's orientation, please follow the steps below: 

Step 1: Log into the iGUIDE Portal.  

Step 2: Find the iGUIDE that needs to have its initial view changed or edited.  

Step 3: Click the blue Edit button.  

Step 4: Look for the Compass Angle field, and update the value in degrees e.g. 0° for North, 180° for South.

Step 5: Once all changes are complete, scroll to the bottom of the page and press the blue "Save" button.  

A few notes: 

  • You will need to change the compass angle on each floor independently. 

  • When setting the compass direction:

    • Left Side: Enter a positive angle (e.g., 90 for West).
    • Right Side: Enter a negative angle (e.g., -90 for East).

    The compass needle rotates counterclockwise as the angle increases. Use the following reference points:

    • North = 0°
    • West = 90°
    • South = 180°
    • East = 270° (or -90° )

How Do I Turn Panos On/Off?  

Step 1: Log into the iGUIDE Portal.   

Step 2: Find the iGUIDE that needs to have its initial view changed or edited.   

Step 3: Click the blue Edit button. 

Step 4: Scroll down, and under the Preview, double-click the pano (green circle) you want to disable; it will change to a red circle, indicating that this pano is disabled. Your panorama will also reflect that it is disabled with a small banner across the center. 

Step 5: Once the required panos(s) have been activated or deactivated, click the blue Save button at the bottom of the page. 

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