R1 Data Transfer Methods

This KBA provides instructions on transferring data from an R1, outlining different methods based on the type of smart device and computer you are using.

iPhone to MacBook

Follow these steps to retrieve your data from an iPhone to a MacBook:

1. Connect iPhone to MacBook:

   • Once the camera is off, connect your Apple smart device to your MacBook using a hardware cable (USB).

   • You’ll receive a prompt on your Apple smart device asking whether you trust the connected device. Choose "Trust" and follow any additional prompts to confirm.

2. Open Finder on MacBook:

   • On your MacBook, open the Finder application.

   • In the Finder sidebar, you should see your Apple device listed. Select your device.

3. Access Project Files:

   • Once you have selected your device, click on the Files tab.

   • In the Files tab, click the Planix dropdown menu to expand and view your projects stored on the device.

4. Copy Project to Desktop:

   • To retrieve the project folder, click and hold the project you want to copy.

   • Drag and drop the selected project to your desktop in Finder.

5. Complete the Transfer:

   • Once the project has been copied to your desktop, you have successfully retrieved your project folder from your Apple smart device and transferred it to your MacBook.

iPhone to MacBook (Airdrop)

Follow these steps to retrieve your data from an iPhone to a MacBook using AirDrop.

1. Open the Files app on your iPhone.

2. Navigate to the Planix folder.

3. Locate the project folder you wish to transfer and tap and hold on it.

4. Select Compress to create a compressed (ZIP) file of the project folder.

5. Tap and hold the newly created compressed file.

6. Select Share from the options menu.

7. Choose AirDrop as the sharing method.

8. Select your MacBook from the AirDrop list (ensure that AirDrop is enabled on your MacBook).

9. Accept the incoming file transfer request on your MacBook to complete the process.

Android to Windows PC

Follow these steps to transfer data from your Android device to a Windows PC.

1. Power Off the Camera:

   • After shooting your project, turn off the R1 camera by holding the power button for three seconds.

2. Connect Android to Windows PC:

   • Once the camera is off, connect your Android device to your Windows PC using a hardware cable (USB).

   • Ensure your Android device is unlocked so the PC can access its data.

3. Locate the Android Device in Windows File Explorer

   • On your Windows PC, open File Explorer (you can find it in the Start menu or by pressing Win + E).

   • In the File Explorer sidebar, look under "This PC" for your Android device, which should be listed as a selectable option. Click on the device name to access its files.

4. Navigate to the PLANIX Folder on the Android Device

   • Open the Device's File Structure:

   • Click on Internal Storage or Documents folder on your Android device (depending on your device’s layout).

   • In the Documents folder, look for a subfolder named PLANIX. This folder contains your project data.

5. Copy the Project Folder to Your Windows PC

   • Within the PLANIX folder, find and select the project folder you want to transfer.

   • Right-click on the project folder and choose Copy, or use the keyboard shortcut Ctrl + C.

   • Navigate to your desired location on the Windows PC (e.g., Desktop or a dedicated folder for projects) and paste the folder by right-clicking and selecting Paste or using Ctrl + V.

Android to MacBook

Follow these steps to transfer your data from an Android device to a MacBook.

1. Connect Your Android Device to the Mac

   • Connect your Android device to your Mac using a USB cable.

   • Ensure the cable is in good condition and capable of data transfer.

2. Download and Install OpenMTP on your Mac.

3. Unlock Your Android Device to allow access to its files.

4. Launch the OpenMTP app on your Mac.

5. Allow Access to Phone Data

   • When prompted, allow OpenMTP to access your phone's data.

6. Locate Your Folders

   • OpenMTP will display folders on your Mac (left panel) and Android device (right panel).

   Note: If you don’t see your Android folders, click the ‘Refresh’ button in OpenMTP.

7. Navigate to the Project Folder

   • In the right panel, browse your Android folders until you find the PLANIX folder where your project data is stored. The current location is Documents/PLANIX.

8. Transfer Project Folders

   • Select one or more folders in the PLANIX folder on the right.

   • Drag and drop them onto your destination folder on the left.

   • A progress bar will display the status of the transfer.

9. Access Your Project in Stitch

   • Once the transfer is complete, open the project folder in Finder to confirm the transfer was successful.

   • Close the OpenMPT app

   • Safely eject your Android device

iOS device to Windows PC

Follow these steps to transfer your data from an Android device to a MacBook.

1. Connect Your iOS Device to the Windows PC

   • Connect your iOS device to your Windows PC with a USB cable.

   • Ensure the cable is in good condition and capable of data transfer.

2. Unlock Your iOS Device.

   • Unlock your iOS device to allow data access.

3. Download and install the Apple Devices App

   • Open the Apple Devices app on your Windows PC.

4. Access Files in the Apple Devices App

   • In the sidebar menu, select FILES.

5. Locate the PLANIX App Folder

   • From the app list, select PLANIX.

6. Select the Project Folder(s) to Transfer

   • In the Documents window, locate the project folder you wish to transfer.

   • To select multiple project folders, use Ctrl or Shift while clicking.

7. Save the Selected Folder(s)

   • Click the Save button.

   • An Explorer window will open.

8. Choose or Create a Destination Folder

   • In the Explorer window, create a new folder or choose an existing folder to store the project data.

9. Confirm the Transfer Destination

   • Click the Select Folder button to start the transfer.